| PROBLEM |
... & CONDITION (CHECK IF...) |
PROBABLE CAUSE |
CORRECTIVE ACTION |
| Fill
valve does not shut off |
Water
flows over top of overflow tube (sprinkling talcum powder on
top of water will give positive proof) |
1.
Obstruction, inhibiting free movement of plunger, levers,
float rod or float ball
|
1.
Check clearances and bend/adjust float rod to avoid hitting
end/side of tank, flush valve mechanism, and tank top
|
|
2. Float ball lost buoyancy (water inside) |
2. Remove float, shake and replace if water inside
|
|
3. Wear and/or debris from water supply prevents the valve from shutting off |
3. replace entire ballcock or disassemble level and plunger assembly to remove debris, including nylon seat (if damaged). Repair kits are available for all wear parts. |
| Fill
valve does not shut off |
Water
does not flow into overflow tube |
Internal
siphon may have resulted if refill tube was installed below
water line |
Re-install
refill tube with discharge end clipped above actual water
level in the tank |
| Fill
valve does not shut off |
Water
does not flow into overflow tube and the fill valve
shuts off with a gentle, manual lifting of the float rod |
Leakage
at flush valve seal (flapper or tank ball) flush valve/tank
bolt gaskets [add food coloring or grape juice to tank water
to verify leakage] |
If
trip lever, linkage and chain function properly (allowing the
seal to seat), shut off supply stop under the toilet, make a
pencil mark at water level in tank and do not flush toilet for
an hour (or overnight), then observe* |
| *
with supply stop fully closed, water level in the tank does
not drop |
Confirm
that trip lever, linkage and flapper or ball function well
every time; 1/4" slack in chain, good alignment & no
obstruction |
Problem
most likely involves a malfunction of the fill valve |
Repair
or replace fill valve |
| *
with supply stop fully closed, tank water level drops |
[color
added to tank] leakage from toilet's tank to bowl is visible |
Leaks
at tank ball or flapper seal, or (if water drains below flush
valve seat) at flush valve cone washer or tank bolt washers |
Install
new tank ball or flapper, and (if tank drains below flush
valve discharge rim) remove tank to replace flush valve and
install new tank bolts & washers |
CATALOG
